Repair and Overhaul Services
& Generator Service and Solutions
A complete solution provider throughout the Middle East
Midis Energy believes in a ‘customer first’ approach ensuring that our client needs are well looked after, and every expectation is met via our comprehensive support set-up.
We have critical installations across varied segments such as:
- Government Institutions
- Ministries
- TELCO’s
- Banks
- Oil and Gas
- Hospitals
- Large Real Estate Projects
It is our goal to ensure that we resolve customer concerns at the earliest possible opportunity.
Regional Generator Service Center
We have established a specialised regional service centre in partnership with KOHLER-SDMO. We offer an extensive range of repairs and complex generator service from the dedicated centre that extends for capacities up to 2000 KVA per unit.
Common services include:
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- Engine Overall
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- Engine-Alternator dismantling
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- Alternator repair
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- Mechanical repair
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- Electrical repair
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- Control panel repair
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- Electronic repair
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- Power electronics repair
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- Fuel circuitry repair
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- Accessories and control repair
Devoted Spare Parts Inventory Management Service
We offer 360-degree solutions in repair and maintenance and have a proven track record of serving our clients in the MENA region. Our Spare Parts Inventory Management employs over 1000+ resources to cater to the needs and demands of the market.
To make certain that our customers are never left stranded, we permanently stock a list of carefully selected spare parts that cover the specific installations of each country. This enables our engineers and technicians to offer quality and timely technical support to clients with the luxury to select spare parts directly off the shelf.
Our regional service centre in Ras Al Khaimah also has a dedicated shelf space that is well stocked with level II spare parts. This ensures that emergency situations can be supported through an on-time supply of rarely needed spare parts as a back-up.
This level of investment in spare parts gives Midis Energy a huge advantage in ensuring that all customers in the MENA region are always satisfied with our service.
Repair & Overhaul Service Support
Our network of subsidiaries covers the entire Middle East region and provides the highest quality of service. Additionally, it is backed by agility in response time for onsite support. We have the required expertise, engineers, and technicians to support clients 24/7, covering more than a hundred installations.
Our teams are well trained and experienced, accounting for 1000 personnel across the Group, mainly spread across Sales, Pre-Sales, Support and Technical Services. Detailed technical workshops are conducted periodically in every country in order to provide our customers the highest level of after sales services including repair and maintenance.
To address urgent situations our experts are available for customer support on an immediate basis. They are equipped with replacement devices to take care of breakdowns and a wide range of issues. This service can be easily availed through our SLA agreement and helps save costs and expensive downtime.